Cloud Support

Bespoke IT support services built around your needs

Stack will specifically design the support package around your requirements providing you with a solution that ticks all the boxes. All levels of support can be achieved, from individual applications to entire IT Infrastructures, both inside and outside of the Cloud

Services include:

Support Design with Infrastructure Review
We will conduct an audit of your infrastructure so that we can provide you a detailed summary of Servers, switching, routing and security. With this information we will work together to design a bespoke support package that covers all your requirements.

Service Desk
Telephone & Remote support for all issues with 24/7 service available
Remote desktop support allows engineers to start working on the issue quickly and efficiently.

Personal Service
When you have Cloud Support with Stack, you will not be dealing with call centres based all over the world, but with the same Engineers based at Stack. Just make one phone call to Stack and let us deal with the various large corporate manufacturers when arranging warranties and 3rd party liaison, so you don't have to.

Real Time Network Monitoring & Alerting
Let Stack proactively monitor your Network, Server Hardware, Operating Systems & Applications to identify developing issues. We can either address them or alert you to the issues if you have your own private cloud.

Engineering Resources
Our Engineers can assist on a number of tasks from installation of new equipment to system administration and maintenance.

If you would like to talk to Stack about your Cloud support requirements then please contact us to discuss further.

Stack HQ’d in Liverpool is the North West leading IT and Cloud Services provider partnered with EMC, Dell Equallogic, Microsoft, VMWare, Citrix, Cisco, HP, Riverbed, Astaro, Packeteer and Asigra