SUPPORT

Bespoke IT support services built around your needs...

Stack will specifically design the support package around your
requirements providing you with a solution that “ticks all the
boxes”. All levels of support can be provided, from individual
applications to entire IT Infrastructures.

Services include:

We will conduct an audit of your infrastructure so that we can provide you a detailed summary of Servers, switching, routing and security. With this information we will work together to design a bespoke support package that covers all your requirements.

Telephone and Remote support for all issues with 24/7 service available. Remote desktop support allows engineers to start working on the issue quickly and efficiently.

When you have Support with Stack, you will not be dealing with call centres based all over the world, but with the same Engineers based at Stack. Just make one phone call to Stack and let us deal with the various large corporate manufacturers when arranging warranties and 3rd party liaison, so you don't have to.

Let Stack proactively monitor your Network, Server Hardware, Operating Systems and Applications to identify developing issues. We can either address them or alert you to the issues if you have your own private cloud.

Our Engineers can assist on any number of tasks from installation of new equipment to system administration and maintenance.

If you would like to discuss the Stack Support options further then please contact us and we can discuss and design a bespoke package for you.