Terms & Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE (http://www.stack.co.uk). Your use of this site constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

The information provided on this site is free of charge and for informational purposes only. By using this site, you accept the Legal Notices and Terms of Use set forth below, without limitation or qualification. Stack Group reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. If you do not agree to these notices and terms, we advise you not to use the site.

Stack Data Solutions Ltd is the trading name of Stack Group.

These are the Terms of Use ("Terms") which govern access to and use of the Stack Group limited corporate website ("the website" http://www.stack.co.uk). Our Privacy Policy explains how Stack Group uses any Personal Data (as defined in the Data Protection Act 1998 "The Act") you transmit to Stack Group and what your obligations are in relation to such Personal Data.

By accessing, using and downloading the website you are indicating your acceptance to be bound by these Terms and you re-affirm that acceptance every time you access the website. If you do not agree to these Terms, please refrain from using our site.

Regulatory Information required by the Electronic Commerce (EC Directive) Regulations 2002

1. REGISTERED OFFICE ADDRESS FOR STACK GROUP:

Stack Group registered office is:

STACK DATA SOLUTIONS LTD Bridle House, 1 Bridle Way Bootle, Merseyside, L30 4UA

Telephone: 0151 521 2202 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. All general enquiries should be directed to the address above.

Stack Data Solutions Ltd is a company registered in England and Wales. These Terms are governed and construed in accordance with English law. You and Stack Data Solutions Ltd each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of these Terms or related to a visit to our website.

2. Disclaimer

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

Please note that you access and use the website at your own risk. Stack Group is not responsible for any type of loss or damage which you may sustain as a result of accessing and using the website. You are responsible for making all arrangements necessary for you to have access to our website. You are responsible for ensuring that all persons who access our site through your Internet connection are aware of these Terms, and that they comply with them.

Stack Group assumes no responsibility for the contents of any other websites to which the website may have links and if you access any such linked websites you do so at your own risk. Stack Group's inclusion of links to such websites does not imply any endorsement by Stack Group of the materials on such websites. Stack Group does not permit any third party to operate a link to the website nor does it permit any third party to frame the website without obtaining Stack Group's prior written consent. You must not establish a link from any website that is not owned by you.

The website is accessed via the world-wide web which is independent of Stack Group. Your use of the world-wide web is at your own risk and subject to all applicable national and international laws and regulations. Stack Group has no responsibility for any information or services obtained by you on the world-wide web. Stack Group reserves the right to modify, supplement, move or delete portions of or add to the website at any time with or without notice.

3. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed on any of its contents.

4. INTELLECTUAL PROPERTY

All copyright and other rights (including database rights, trademarks (whether registered or unregistered) and all other intellectual property rights) in and to the website and its contents (which for the avoidance of doubt shall include all information contained in or available from the website such as text, graphics, case studies and logos ("the Contents") are owned by or licensed to Stack Data Solutions Ltd or are otherwise used by Stack Group as permitted under applicable laws. Unless Stack Group explicitly states otherwise in writing, you may use, view, download, copy or print textual or graphic content of the website provided that it is solely used by you for the purpose of enquiring about the services provided by Stack Group and provided that you do not change or delete any copyright, trademark or other proprietary notices on such content. You must not modify the paper or digital copies of any materials which you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Under no circumstances may you use any Content in a manner that may give a false or misleading impression of Stack Data Solutions Ltd.

You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

You agree not to copy, reproduce, store in any medium (including in any other websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of the website or edit any part of the website other than as permitted above without obtaining Stack Group's prior written consent.

5. SPECIFIC PROHIBITIONS

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the website nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website.

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, or restrict the use of the website by, any third party.

6. LIABILITY

The website and the content of the website are provided for general information purposes only and whilst Stack Group has taken every care in the preparation of the website and the content, Stack Group cannot guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, Stack Group makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof). Stack Group excludes all liability (other than for death or personal injury caused by its negligence) in relation to the website and the content, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill). Stack Group makes no claims or representations that any or all of the content may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the content and the website is directed solely at consumers and/or businesses who access the websites from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the website from outside England or Wales, you do so at your own risk and are responsible for compliance with the local laws governing websites and internet use.

7. COMPUTER VIRUSES AND ERRORS

Whilst Stack Data Solutions Ltd will use reasonable endeavours to ensure that the website does not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted, Stack Group makes no warranty or representation that this will be the case. However, it is recommended that you should virus check all materials downloaded from the website and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components.

Stack Group excludes to the fullest extent permitted by applicable laws all liability (other than liability for death or personal injury caused by Stack Group's negligence) in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.

You must not misuse our site by knowingly introducing viruses, bugs or other material which are malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

8. WEBSITE CHANGES

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

9. TERMINATION

Stack Data Solutions Ltd shall have the right to immediately terminate your use of the website if Stack Group determines in their sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which they determine in their sole discretion to be unacceptable.

10. FEEDBACK

Should you wish to make any comments to Stack Group about the website or if you have any questions relating to the same please contact Stack Group by email on This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to Stack Group at the address provided above or telephoning Stack Group on the telephone number provided above.

11. DOMAIN NAME REGISTRATION AND DNS SERVICES

We are happy to provide Domain name registration and DNS services to our clients. Please contact us for more information. Our key terms are noted below.

Support:

For any domain issues please contact support on 0151 521 6699 and we will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.

Abuse:

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc.), please contact our support line on 0151 521 6699 with as much detail about the abuse. We will investigate your complaint immediately.

Nominets Terms and Conditions:

Nominets domain name registration T&C’s may be found at: http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration

Renewal & expiry:

All domains are renewed on an annual basis. You will sent a renewal invoice 30 days prior to your domain name expiring. We will send the invoice to the email address on the account, and it is the registrants responsibility to make sure their contact details are up to date. If you do not wish to renew a domain please make sure you contact us a minimum of 65 days before your domain expires by emailing the accounts department. Unless requests to the contrary are received, all domains are renewed automatically approximately 30 days before the domain name expires.
If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet. Stack Data Solutions Ltd (SDS) will not guarantee the renewal of a domain name after this happens.

Transfers:
If you no longer wish to carry on with your contract with SDS, please email us no less than 60 days before your services are due to be renewed. SDS will not charge you for transferring a domain(s) away to another registrar’s tag. The customer acknowledges that, termination of the agreement for any reason will result in SDS ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.